Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard user data in compliance with applicable data protection laws, including the Digital Personal Data Protection (DPDP) Act, 2023.
Information We Collect
We may collect the following information:
- Name, email address, phone number
- Details related to dispute inquiries
- Communication records (email or call follow-ups)
Purpose of Data Collection
Collected information is used to:
- Review and process user inquiries
- Facilitate dispute-related guidance
- Contact users for clarification or follow-up
- Improve platform functionality and user experience
Data Confidentiality
All user data is handled confidentially and accessed only by authorized personnel. We do not sell, rent, or trade personal information to third parties.
Data Sharing
Information may be shared only when:
- Required to connect users with relevant professionals
- Mandated by law or regulatory authorities
Such sharing is done strictly on a need-to-know basis.
Data Security
We implement reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, or disclosure.
User Rights
Users have the right to:
- Access their personal data
- Request correction or deletion of information
- Withdraw consent where applicable
Requests can be submitted through our contact channels.
Policy Updates
This Privacy Policy may be updated periodically. Any changes will be reflected on this page.